Refund and Cancellation Policy

What are the terms and conditions for refund?
1. You can ask for a refund against any of your order within 15 days of its date of delivery.
2. All refunds will be credited in your Fabmesh Wallet as store credits which you can use to shop on Fabmesh.com
3. If you are a guest user you will need to register with the email address which you had used to place your order to access wallet
4. For any other requests or queries regarding this, kindly write to us at care@fabmesh.com

What are the rules for Courier charges refund?
1. Rs.100/- for shipment weighing upto 500gms will be added to Fabmesh.com wallet.
2. For every next 500gm slab, an additional amount of Rs.100/- will be added to the wallet.
3. In case if you want to return multiple products we request you to kindly raise a return request for each product.
4. Please make sure your courier costs do not exceed our cashback rates. We recommend use ‘Speed Post’ as your courier service.
5. Speed Post is a government of India owned entity and has the most widely distributed postal network in India.
6. Courier refund rates are fixed and will not change depending on the courier service you choose to return the product.
7. For any further queries kindly mail us on care@fabmesh.com

 

How long the refund procedure takes?
The refund procedure will be initiated within 24 hours once we receive your product. Once initiated, the amount will reflect in your Fabmesh.com wallet as store credits

Where should I return my product?
1. You could courier the product to us at the address mentioned below.

Fabmesh India
1809, Sector 46
Near Amity International School,
Gurugram
Pin code: 122002, Haryana, India

I haven’t received my refund yet. What should I do?
1. We update our customers through emails once we initiate the refund procedure.
2. If our last email states that we have initiated the refund procedure, kindly wait for the process to complete.
3. For queries you can write to us at care@fabmesh.com